Terms of service

Last Updated: July 30, 2026

Welcome to Elovecall. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website, browsing our products, or placing an order with us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

For additional information about your shopping experience, please review our Privacy Policy, Shipping Policy, Payment Policy, and Return & Refund Policy.

1. Store Information

Elovecall is an independently operated online retail store.

Website: www.elovecall.com
Email: hello@elovecall.com
Phone: +1 559-210-9928

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use our website in any way that may damage, disable, interfere with, or negatively affect our website, services, customers, or business operations.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, sizing information, and pricing details.

Product colors and images may appear differently depending on device settings, screen displays, lighting conditions, or photography.

We reserve the right to update product information, correct errors, and make changes to products, prices, or availability when necessary.

4. Orders and Order Acceptance

Placing an order does not guarantee acceptance. Orders are subject to review and confirmation.

We may review, refuse, or cancel orders in circumstances such as pricing errors, product availability issues, suspected fraud, or other order-related concerns.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.

5. Pricing and Payments

All prices displayed on our website are shown in United States Dollars unless otherwise stated.

Payment information is processed securely through Shopify and supported payment providers. Elovecall does not store complete payment card details on our website.

We reserve the right to correct pricing errors and update product pricing when necessary.

6. Shipping and Delivery

Shipping and delivery information is provided in our Shipping Policy.

Delivery times may vary depending on order processing, shipping carrier conditions, location, and other factors outside our control.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy .

Eligible returns may be requested within 30 days after delivery.

Returns are accepted by mail only. For standard returns, including returns for a customer-selected size or style, customers are responsible for return shipping costs.

For damaged, defective, or incorrect items, Elovecall will review the issue and provide an appropriate solution according to the situation.

Elovecall does not charge restocking fees for eligible returns.

8. Customer Accounts

If customer accounts are available on our website, users are responsible for maintaining the security and accuracy of their account information.

You are responsible for activities conducted through your account and should notify us if you believe your account information has been used without authorization.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, product information, and other materials, is owned by or used by Elovecall and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without prior permission, except where permitted by law.

10. User Feedback and Submissions

If you provide feedback, reviews, comments, or other submissions, you grant Elovecall permission to use and display that content for purposes related to operating and improving our website and services, where permitted by law.

You are responsible for ensuring that submitted content does not violate any laws, third-party rights, or these Terms of Service.

11. Prohibited Uses

You may not use our website to:

  • Engage in unlawful activities
  • Attempt unauthorized access to website systems
  • Interfere with website security or operations
  • Submit false, misleading, or harmful information
  • Use our content or services in violation of applicable laws

12. Third-Party Services

We may use third-party services, technologies, or service providers to support website operations, payment processing, security, analytics, customer service, and marketing activities where applicable.

Third-party services are governed by their own terms and privacy policies. Elovecall is not responsible for the practices of third-party providers.

13. Disclaimer

Our website and services are provided on an “as available” basis.

While we make reasonable efforts to maintain accurate information and reliable services, we do not guarantee that the website will always operate without interruption, errors, or delays.

14. Limitation of Liability

To the extent permitted by applicable law, Elovecall shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or services.

These limitations do not apply where prohibited by applicable law or where consumer protection rights cannot be limited.

15. Responsibility for Misuse

You are responsible for losses or claims arising from your misuse of our website, violation of these Terms of Service, or violation of applicable laws.

16. Termination or Restriction of Access

We may restrict, suspend, or terminate access to our website or services where reasonably necessary to protect our website, customers, or business.

17. Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

For additional information, please review our Privacy Policy .

18. Changes to These Terms

We may update these Terms of Service from time to time due to changes in our practices, services, or legal requirements.

Updated terms will be posted on this page with a revised “Last Updated” date.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

Brand Name: Elovecall
Website: www.elovecall.com
Email: hello@elovecall.com
Phone: +1 559-210-9928